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Coronavirus – Updated advice for residents

We want to keep you updated on the changes we have made to our services as part of our efforts to support the containment of COVID-19. We’re continuing to deliver essential services but wanted to advise you of the changes and how these may affect you: Paying your rent If you’re worried about being able to pay your rent, or as a result of COVID 19, are worried that this may affect your income i.e. due to your hours of ...
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BCH Resident Blog

My virtual involvement By Dean O’Shea I have recently attended my first Northern Housing Consortium virtual conference. The conference was very interesting. The speakers were from the Housing Ombudsman and the Social Housing Regulator. Both spoke about their services before and since the Covid-19 Lockdown. The Regulator referred specifically to the Government forthcoming White Paper on Social Housing, hoping that when it is discussed in Parliament, that issues that have arisen in the social housing sector over the last three ...
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Repairs Service Update

Blackpool Coastal Housing has been planning its recovery strategy over recent weeks to develop safe working practices, in line with the Government’s guidance on Covid-19, for the many services we provide. The following is a summary of our plan for our repairs and maintenance service: From the 1st July 2020, you will be able to report repairs as normal. In the coming weeks therefore we will be: Continuing to operate a reduced repairs and maintenance service and responding only to requests ...
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Resident Volunteer David Shares his Story…

I’m David and a member of TOWER Scrutiny Panel. I know we have been living in some very strange and difficult times so it’s been really important to make sure that we carry on the great work we’ve been doing. We’ve had the opportunity to embrace online technology and will now be meeting in the virtual world of Skype. It’s a new way of working and we’re delighted to be able to take the panel forward and continue to help develop ...
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Coronavirus (COVID-19): letter to social housing residents from Housing Minister, ...

The Housing Minister has written today to social housing residents to provide an update on the vital steps being taken by the Government to support them during the plan to reopen society. The full letter is available here BCH continues to monitor the latest Government guidance and announcements on Coronavirus and the Government’s gradual road map out of lockdown and are reviewing the effect of these on our plans to return to full service delivery. The safety of both residents ...
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MyBCH – a guide to your online account

As a customer of Blackpool Coastal Housing you can access information relating to your tenancy by creating on online account. Click here to create a MyBCH account   Click the image to download a guide on how to register for MyBCH.         Once registered, click the image to download a guide for checking your rent account (plus more!)     For help and advice on paying your rent click here to email our Rents Team
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Don’t burn garden waste at home

Clearing out the garage or sprucing up the garden can create a significant amount of waste and with local recycling centres closed this can be a problem but please do not start a fire in your garden. Following an incident over the weekend, we’d like to warn residents against burning waste in the garden at home. Thankfully no one was hurt but the fire service had to be called as the fire, which had been started to burn some garden ...
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Rent increase across the social housing sector from April 2020

As a Blackpool Coastal Housing tenant, from April 2020 your rent will increase by up to 2.7%. The rent increase will be introduced across the social housing sector. In 2016, in response to a period of austerity, central government required all housing providers to reduce rents by 1% each year. From April 2020, the government is allowing social landlords to increase rents in line with its 2020 rent standard, which allows rents to increase every 12 months from April 2020 ...