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Upcoming resident consultation: how you pay your rent

By 2023, most of our customers will be switching to Universal Credit and this has forced BCH to look at the way you pay your rent to make sure we continue to offer the best possible service. The consultation will be live from 15th November 2019 and we would really appreciate it if, over the coming weeks, you would take a few minutes of your time to tell us your views on some of the proposals to how you pay your rent. ...
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Gas Safety Check – your chance to win £500

You can  be in with a chance to win £500, donated by our gas contractor Read & Errington, if you give them access to your home within an agreed time for a gas safety check to be completed…a check that we need to do on an annual basis. Here is Jamie Weston, BCH’s Head of Assets & Operations, and Adam Farrar, from Read & Errington, presenting the (giant) cheque to Leah, our recent lucky winner. Gas safety is important all year ...
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Care & Repair crowned winners!

We’re proud to announce that our BCH Care & Repair team were crowned winners of the Foundations Independent Living Trust award at the National Healthy Housing Awards held earlier this month. Members of the team travelled down to Westminster to receive their award at the first ceremony of its kind, which celebrates work across the country by local authorities, social landlords and charitable organisations to support vulnerable people to live independently. The award is testament to their commitment to going ...
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Gas safety in the home

It was great to see so many people getting involved and talking about gas safety during the recent Gas Safety Week. and particularly how we can keep the most vulnerable people in our lives safe at the home. During the week, members of our Services Team, along with representatives from our partnering contractor, Read & Errington visited our Blackpool and The Fylde College community learners to discuss the importance of staying gas safe.  Our 27 learners found the gas safety themed word searches, spot ...
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We’re supporting Gas Safety Week 2019

Blackpool Coastal Housing has pledged its support for Gas Safety Week (16th-22nd September 2019) to raise awareness about the importance of gas safety. The ninth annual Gas Safety Week sees organisations from across the UK working together to raise awareness of the dangers of poorly maintained gas appliances, which can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning. This year, Gas Safety Week is addressing a whole range of gas safety matters with a focus on addressing the ...
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The EU Settlement Scheme

For more information and to register please visit https://www.gov.uk/settled-status-eu-citizens-families
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Latest minutes from our Board

The Board met on 10th July 2019 and approved the minutes of the previous meeting held on the 3rd April. Discussion focused on the General Data Protection Regulation and our progress in this area. Updates were also provided on the new My Home Choice Fylde Coast lettings system. To read the full minutes please click on the following link BCH Board mins – 03 04 19
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Mediation matters

Our Anti-Social Behaviour Team has recently entered into a partnership with ADR Mediation & Training to help us effectively deal with anti-social behaviour through encouraging communication and developing a better understanding between those in dispute. Mediation is one of the many tools that we use to help us effectively deal with anti-social behaviour. Mediation is often a quick and successful way of resolving issues without the long timescales and potential stresses of court or formal action. ADR Mediation & Training was created ...
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We’ve made the Top 5 ALMO’s shortlist!

BCH has once again been shortlisted in 24Housing’s coveted ‘top 50 Social Housing Landlords’ campaign. 24Housing were looking for the brightest and best in the industry to be included in their Top 50 and we’re proud to be named as one of the Top 5 ALMO’s within this coveted list. We set ourselves some testing objectives designed to consolidate core services while also developing new areas of work specifically designed to increase community stability and resilience. Over the past year ...