YOUR HOUSING

YOUR HOUSING

Latest minutes from our Board

The Board met on 18th September 2019, and the minutes from this meeting have now been approved. Discussion focused on how BCH use resident feedback and the S.T.A.R survey. There were also discussions outlining our plans to achieve zero carbon operation by 2030. To read the full minutes please click on the following link BCH Board Minutes 18-09-19.
YOUR HOUSING

It’s all about communication

Communicating effectively with all our customers is very important to us and is something we want to get better at. To help us do this we recently held a focus group with some of our Deaf residents to discuss the most effective communication methods and priorities and begin to plan how we can best provide service information in the future. We were grateful for the feedback we received from our customers during the session and has given us some really ...
YOUR HOUSING

Gas Safety Check – your chance to win £500

You can  be in with a chance to win £500, donated by our gas contractor Read & Errington, if you give them access to your home within an agreed time for a gas safety check to be completed…a check that we need to do on an annual basis. Here is Jamie Weston, BCH’s Head of Assets & Operations, and Adam Farrar, from Read & Errington, presenting the (giant) cheque to Leah, our recent lucky winner. Gas safety is important all year ...
YOUR HOUSINGYOUR OPPORTUNITIES

Resident consultation now open: how you pay your rent

  Please follow the link to the survey: https://www.surveymonkey.co.uk/r/5WGTKN5 The deadline for completing this questionnaire is 6 December 2019. Your feedback will be used to help make any necessary improvements however no changes to how you pay your rent will be made without notifying you in the first instance.
YOUR HOUSING

Care & Repair crowned winners!

We’re proud to announce that our BCH Care & Repair team were crowned winners of the Foundations Independent Living Trust award at the National Healthy Housing Awards held earlier this month. Members of the team travelled down to Westminster to receive their award at the first ceremony of its kind, which celebrates work across the country by local authorities, social landlords and charitable organisations to support vulnerable people to live independently. The award is testament to their commitment to going ...
YOUR HOUSING

Upcoming resident consultation: how you pay your rent

By 2023, most of our customers will be switching to Universal Credit and this has forced BCH to look at the way you pay your rent to make sure we continue to offer the best possible service. The consultation will be live from 15th November 2019 and we would really appreciate it if, over the coming weeks, you would take a few minutes of your time to tell us your views on some of the proposals to how you pay your rent. ...
YOUR HOUSING

Gas safety in the home

It was great to see so many people getting involved and talking about gas safety during the recent Gas Safety Week. and particularly how we can keep the most vulnerable people in our lives safe at the home. During the week, members of our Services Team, along with representatives from our partnering contractor, Read & Errington visited our Blackpool and The Fylde College community learners to discuss the importance of staying gas safe.  Our 27 learners found the gas safety themed word searches, spot ...
YOUR HOUSING

We’re supporting Gas Safety Week 2019

Blackpool Coastal Housing has pledged its support for Gas Safety Week (16th-22nd September 2019) to raise awareness about the importance of gas safety. The ninth annual Gas Safety Week sees organisations from across the UK working together to raise awareness of the dangers of poorly maintained gas appliances, which can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning. This year, Gas Safety Week is addressing a whole range of gas safety matters with a focus on addressing the ...