YOUR OPPORTUNITIES

YOUR OPPORTUNITIES

Complaints…helping us put things right

We’re piloting a new approach to complaints and will be working with a new customer group tasked with overseeing our performance and helping us to look for ways to improve how we handle and learn from complaints. Formal complaints will be handled by the Involvement and Communications Team. We’re hoping that this move will create greater satisfaction with the service and also put us in a better position to learn from the complaints we receive. Click here to view our ...
YOUR OPPORTUNITIES

Cyberbullying – things you should know

Online bullying, or cyberbullying as it’s also known, is using the Internet, email, online games or any digital technology to threaten, tease, upset or humiliate someone else. Most young people will experience it or see it at some time. If your child is affected by cyberbullying, there are lots of places to go for more help and advice. You can also learn more about reporting bullying to social networks and services that can help and offer support. Lots of useful ...