YOUR HOUSING

Contacting us just got easier… 01253 477900

We’re very pleased to announce that we’ve updated our telephone system to put you in touch quicker with the right service.

To contact us now, you’ll just need to remember one number:

01253 477900

You’ll be asked to select the service you would like to speak to by listening to the options and pressing the corresponding number on your keypad.

And don’t worry, if you’re unsure of who you need to speak to, if you hold the line, one of our advisers will be able to help point you in the right direction.

Please also remember that you can sign up for a mybch online account which gives you 24/7 access to a range of information about your tenancy, including your rent balance, as well as being able to request a repair appointment or report ASB.

You can sign up for a mybch account here

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