Tag: Feedback

YOUR HOUSINGYOUR OPPORTUNITIES

TOWER’s David shares the story

My name is David Shakespeare. I have been a BCH tenant for 11 years, and have volunteered on ...
YOUR HOUSING

TOWER Update

Thanks to TOWER we’re currently working on some new additions to a number of services. The design of ...
YOUR HOUSING

Good Neighbour Card

Our TOWER Scrutiny team previously carried out a review of our Anti-Social Behaviour Service and one of their ...
YOUR HOUSING

It’s all about communication

Communicating effectively with all our customers is very important to us and is something we want to get ...
YOUR HOUSING

Working together: our Customer Panel

Thanks to our Customer Panel members for a great meeting talking all things performance. Having heard from our ...
YOUR COMMUNITY

Feedback Focus

Thank you to our Green and Clean Warden volunteers who work with us to monitor the grounds maintenance ...
YOUR COMMUNITYYOUR HOUSING

Greetings from Blackpool Coastal Housing

Our 2017-18 Annual Report is here! Following last year’s nationally acclaimed report, this year’s Annual Report is in ...
YOUR COMMUNITY

Breathing new life into our hostel yard!

Following consultation with families using our hostel service, it was agreed that the rear yard at our family ...
YOUR OPPORTUNITIES

Complaints…helping us put things right

We’re piloting a new approach to complaints and will be working with a new customer group tasked with ...