Thanks to TOWER we’re currently working on some new additions to a number of services. The design of the ‘Dear Neighbour Card’ is being updated to include some helpful advice and information on responding to Anti-Social Behaviour in your neighbourhood. The card will be sent out to all tenants with the annual rent statement.

TOWER were also in attendance at our recent Leasehold Information session delivered in partnership with LEASE. Again the group have been instrumental to improving how we communicate with our leasehold customers. The event with LEASE (The Leasehold Advisory Service) provided key information on the Section 20 process as well as how to go about securing a lease extension.

If you would like to receive a copy of the presentations delivered by LEASE please contact the Involvement and Communications Team

E: customerinvolvement@bch.co.uk

T: 01253 477900 select option 4 then option 3

For more information on LEASE please visit https://www.lease-advice.org/

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